Daily revenue. Covers served. Avg spend. Best sellers. Waiter performance. Table turn.
Get a Free DemoFrom KOT to KRA receipt — every aspect of your restaurant operation in one system
Manage floor seating with a visual table layout where servers see which tables are occupied, reserved or available at a glance. Orders are taken at the table on a tablet or handheld device, sent directly to the kitchen screen or KOT printer and tracked from fire to service. Table merges, covers counts and server assignments are all managed digitally — eliminating the paper tickets and shouting that slow down service.
Kitchen Order Tickets (KOTs) print automatically on the kitchen thermal printer or appear on a kitchen display screen the moment the server fires the order. Items are organised by course and cooking station — grill, fryer, pastry, bar. The kitchen team marks items done and the system notifies the server to collect. Order completion times are tracked, giving management data to identify kitchen bottlenecks during peak service.
Close bills with M-Pesa STK Push, cash, card or split payments across multiple methods — all from the TouchPOS tablet interface. M-Pesa payments are confirmed automatically without the cashier needing to check their phone or wait for a notification. KRA eTIMS fiscal receipts are printed immediately after payment. City ledger billing for hotel guests or corporate accounts is also supported with signature capture.
Track raw material and beverage stock with recipe-based depletion that reduces stock automatically when a menu item is sold — so your food cost reporting reflects actual usage, not just purchase cost. Stocktake tools for bar counts and kitchen stock are built in. Daily usage versus theoretical usage reports highlight variance that indicates over-pouring, wastage or pilferage before it becomes a significant cost problem.
Every bill closed at BetaSuite TouchPOS generates a KRA-compliant fiscal receipt submitted to Kenya Revenue Authority in real time. The system handles all B2C and B2B receipt types, credit notes for voided bills and the full eTIMS VSCU submission protocol. If connectivity is lost, receipts are queued and submitted in bulk when internet is restored — ensuring 100% eTIMS compliance without interrupting service.
See revenue by menu category, individual item, server, shift, table and day part (breakfast, lunch, dinner) in real time. Identify your top and bottom selling items, average covers per table, table turn time and server performance. Management reports are available on any device so the owner can see yesterday's trading from home before arriving at the restaurant — no waiting for the accountant to send a spreadsheet.
Accept reservations through the system with covers, special requests and pre-ordered items recorded against the booking. On the day, reserved tables are shown on the floor plan with arrival times. Pre-ordered items are sent to the kitchen as the guests are seated — reducing the time from arrival to first course and improving guest satisfaction during busy service periods.
Create weekly rosters for waiters, kitchen staff and bar staff based on expected covers and departmental budgets. Publish rosters to staff via WhatsApp or the staff mobile app. Track actual attendance against the roster and calculate labour cost as a percentage of revenue per shift. Shift reports help managers understand whether staffing levels are appropriate for trading volumes — improving both service quality and labour cost control.
From the first order to closed accounts — a seamless digital service flow
The server selects the table on the floor plan, records the number of covers and opens the bill. The table is marked occupied immediately, preventing double booking. Reservations arrive pre-populated with the guest name and any special dietary requirements.
The server enters the order on the tablet — items route automatically to the correct kitchen printer or display screen by station. Modifications, 86s (sold-out items) and course sequencing are managed digitally. No paper tickets, no shouting across the pass.
When guests are ready, the bill is presented and payment taken — M-Pesa, cash, card or split. The KRA eTIMS receipt prints immediately. Service charges, discounts and vouchers are applied before closing. City ledger bills are signed and posted to the guest account.
At end of service, Z-reports show total revenue, covers, average spend and payment breakdown. Kitchen stock depletion is posted. Variance between theoretical and actual consumption is flagged. Management has a complete picture of the shift within minutes of closing.
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