Complete Hospitality Management — Every Guest Touchpoint

BetaSuite's night audit runs automatically at midnight. It posts room charges to all occupied guest folios, processes any advance departure charges, updates occupancy statistics for the day and generates the standard set of management reports — occupancy and revenue summary, arrivals and departures list, and cashier settlement reconciliation. Management arrives in the morning to find all the previous day's accounting already completed.

Yes. BetaSuite supports M-Pesa STK Push for both deposit collection and checkout settlement. When a guest pays the deposit or settles their folio via M-Pesa, the payment is confirmed automatically and posted to the guest's account without any manual reconciliation. City ledger corporate accounts can also be settled by M-Pesa transfer. All M-Pesa transactions are tracked in the hotel's daily cashier report.

Yes — this is standard integration between the TouchPOS restaurant module and the accommodation module. When a hotel guest orders at the restaurant or bar, they quote their room number. The charge posts to their room folio immediately. At checkout, the consolidated folio shows every charge from all outlets during the stay. The guest signs one bill and pays once — a smooth experience that also prevents revenue leakage from unsigned charges.

The housekeeping supervisor sees all rooms on a status board — occupied, departing today, vacant dirty, vacant clean and under maintenance. Rooms are assigned to attendants from the dashboard. As attendants complete each room, they update the status from their mobile phone. Once a supervisor inspects and approves a room, it is marked available for new check-ins. This flow prevents the front desk from assigning guests to rooms that are not yet cleaned.

Yes. Every guest who has stayed at your property has a profile in BetaSuite storing their contact details, nationality, company, stay history, folio history and preferences noted by staff. Guest history reports show total nights, total revenue and visit frequency per guest — valuable data for loyalty recognition and targeted promotions. Repeat guests are identified at check-in so staff can personalise the welcome.

Yes. Every tax invoice and credit note generated at checkout or for advance folios is submitted to Kenya Revenue Authority VSCU in real time as required by the eTIMS mandate. The system handles B2C hotel receipts and B2B invoices for corporate accounts. If KRA connectivity is temporarily unavailable, invoices are queued and submitted automatically when the connection is restored — with no manual intervention required.