BetaSuite ERP Suite 360 is a cloud-based, multi-tenant ERP covering every department of your business — from the POS counter to the boardroom, from the warehouse to the delivery van, from HR to manufacturing. Built from the ground up for East African businesses.
Running a multi-branch business in East Africa means juggling compliance, mobile money, multi-currency transactions, and a workforce that's always on the move. Off-the-shelf ERP systems built for Europe or North America simply don't cut it.
BetaSuite was purpose-built for the East African market — natively integrated with M-Pesa Daraja, compliant with KRA eTIMS invoicing requirements, and designed to work even when internet connectivity is unreliable through offline-capable mobile apps.
From a single-outlet shop to a multi-branch retail chain, from a hotel to a manufacturing plant, BetaSuite scales with you — and every module speaks to every other module, so data flows seamlessly across your entire operation.
Fast, compliant point-of-sale systems purpose-built for retail and restaurant environments. Every transaction is automatically KRA eTIMS certified.
A fully featured retail point of sale built for speed, accuracy, and Kenya's eTIMS invoicing rules. Handles everything from a single till to a 50-lane supermarket with real-time inventory sync.
A complete restaurant management system covering dine-in table service, takeaway counters, bar operations, and food delivery — all with built-in kitchen display routing.
Real-time, multi-warehouse inventory with complete lot traceability, automated reorder alerts, and full integration with purchasing and sales.
Track every item across multiple warehouses and branches in real time. Full lot and serial number traceability from goods receipt to point of sale, with expiry date monitoring and FIFO/FEFO costing.
Manage the complete purchase-to-pay cycle from local purchase orders through goods receipt, quality checks, and vendor invoicing — with automatic posting to the general ledger.
A full double-entry general ledger with accounts receivable, accounts payable, fixed assets, budgeting, and real-time financial reporting.
A complete double-entry general ledger automatically fed by every module — sales, purchases, payroll, fleet, and manufacturing — giving you real-time financial statements without manual journals.
Issue tax invoices, track outstanding balances, and collect payments with complete aged debtor analysis. All invoices are eTIMS-signed and can be settled via M-Pesa, card, bank transfer, or credit.
A complete B2B sales pipeline from quotation to order to invoice, with full integration into inventory and finance.
Manage your entire B2B sales cycle with a structured pipeline. Sales reps create quotations, convert to sales orders, generate eTIMS invoices, and track collections — all in one flow.
Organise outbound deliveries, assign drivers to trips, track deliveries in real time with GPS, and capture digital proof of delivery — all linked back to the originating invoice.
End-to-end HR management from recruitment through attendance, leave, payroll, and performance — with a self-service mobile app for every employee.
A complete HR system covering employee records, attendance tracking with GPS geofence, leave management, overtime, performance reviews, and recruitment — all in one platform.
A Kenya-compliant payroll engine that calculates PAYE, NSSF, NHIF, HELB, and all statutory deductions automatically, generates payslips, and posts the payroll journals to the general ledger.
Manage production orders, bills of materials, work centres, quality control, and raw material consumption — with full integration into inventory and costing.
Plan and execute production with multi-level bills of materials, production orders assigned to work centres, real-time material consumption, labour tracking, and finished goods posting to inventory — with actual cost vs. standard cost analysis.
Complete fleet lifecycle management — vehicles, drivers, fuel, maintenance, compliance, and GPS tracking — with real-time pilferage detection.
Track every vehicle and driver across your fleet with automated compliance calendars, service scheduling, tyre management, incident recording, and insurance amortisation — all with GL cost posting.
Track every litre of fuel dispensed with automated pilferage detection across five signals — odometer anomalies, fill-rate spikes, after-hours fills, tank over-capacity, and consumption deviations.
Manage hotel and short-term rental operations, long-term property leases, and tenant billing from one unified platform.
A full property management system for hotels, guesthouses, and short-term rentals — from advance reservations through check-in, housekeeping, folio management, and checkout with M-Pesa payment.
Manage commercial and residential property portfolios with automated rent collection, lease renewals, deposit tracking, utility billing, and escalation schedules.
A lightweight clinic management system for outpatient facilities, dispensaries, and specialist clinics — covering patient records, appointments, and billing.
Manage patient visits end-to-end — from appointment booking through triage, consultation, prescriptions, and lab tests, to billing and collection with M-Pesa or NHIF.
Attract, retain, and grow your customer base with automated campaigns, loyalty programmes, referral tracking, and multi-channel messaging.
Build and automate customer journeys across SMS, email, and WhatsApp — from first-purchase welcome messages to win-back campaigns for dormant customers, with real-time engagement tracking.
Reward customers for every purchase with a configurable points programme, redeemable vouchers, and a referral engine that pays commissions when referred customers make their first purchase.
A built-in Communications Platform as a Service (CPaaS) that routes messages across SMS, email, and WhatsApp with intelligent provider selection, rate limiting, and a reseller wallet system.
A complete customer service platform built into the ERP — manage support tickets, respond via WhatsApp, build a self-service knowledge base, enforce SLAs, and run your loyalty programme all from one screen.
Log, assign, and resolve customer support requests with full SLA enforcement, automatic escalation rules, business-hours configuration, and a complete conversation thread per ticket.
Handle inbound WhatsApp messages from customers directly within the ERP — no switching between apps. Agents see the full message thread, reply, assign conversations, and mark them resolved without leaving BetaSuite.
Build a structured knowledge base of how-to articles, FAQs, and troubleshooting guides. Agents can link KB articles directly to tickets to resolve common issues faster and reduce repeat contacts.
Manage your entire customer loyalty programme from the Customer Care module — enrol customers, view their points balance, manually adjust points, evaluate tier upgrades, and monitor expiring points.
Track your support team's performance with dashboards and reports covering ticket volumes, SLA compliance rates, agent response times, escalation frequency, and first-contact resolution rates.
Send field agents on structured visit routes, capture survey data with customisable forms, and get real-time intelligence from the ground — all via mobile.
Design custom survey forms, assign agents to visit routes, and collect structured field data — competitor pricing, shelf share, compliance audits, customer feedback — with GPS-stamped submissions and automatic scoring.
Every team member in your business has a dedicated mobile app — designed for their specific job, built to work offline, and always synced with the central ERP.
A full retail point of sale on a smartphone or tablet. Cashiers can serve customers, scan barcodes, accept M-Pesa, and issue eTIMS receipts from anywhere in the store.
A table-service restaurant POS on a mobile device. Waiters take orders at the table, send them directly to the kitchen, and close the bill with M-Pesa — all without returning to a fixed terminal.
The complete van sales companion for route salespeople. Load the van in the morning, sell from the van, collect payments, and reconcile at the end of day — all fully offline-capable.
A dedicated app for delivery drivers. Drivers see their assigned deliveries, navigate to customers, capture signatures or photos as proof of delivery, and collect M-Pesa payments on the spot.
The mobile tool for field sales and marketing teams. Agents manage leads through a visual pipeline, capture customer data in the field, run promotions, and submit field intelligence reports.
Every employee's HR companion. Staff clock in and out with a selfie, apply for leave, view their payslips, check their shift roster, and submit expense claims — all from their own phone.
Join our partner network and earn recurring commissions on every client you onboard. We provide training, sales support, demo access, and marketing materials — you bring the clients.